After installing, you may need to update the program (Help > Check for Updates). Then go to to » and download and install the current version, When you download it, be careful to UNcheck any optional toolbar installation unless you really want the toolbar. Go to Start > Control Panel > Add or Remove Programs and remove the following program: Your version of Adobe Acrobat Reader is outdated and vulnerable. If you reinstall it because a program requires Java, you can increase your security by going to the Java Control Panel (Start > Control Panel > Java), selecting the Security tab, and Unchecking "Enable Java content in the browser". I recommend using the offline installer as that version does not offer unwanted toolbars. If you decide to reinstall, or find that a program or website requires it, you can download the latest version from here: Next, because Java has had so many vulnerabilities, if you don't have a program that requires Java, or a web site you visit that requires it, I recommend leaving it uninstalled. Please go to Start > Control Panel > Programs and Features, and uninstall the following: Your Java version is outdated and vulnerable. Please attach the log in your next reply. On completion, a log (JRT.txt) is saved to your Desktop and will automatically open. Please be patient as this can take a while to complete, depending on your system's specifications. The tool will open and start scanning your system. If you are using Windows Vista or Windows 7, right-mouse click it and select Run as administrator. Please close your security software to avoid potential conflicts. Please download Junkware Removal Tool to your Desktop. Key Deleted : HKLM\SOFTWARE\Classes\AppID\ĪdwCleaner.txt. Key Deleted : SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1 Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi Service Deleted : vToolbarUpdater18.8.0įolder Deleted : C:\ProgramData\AVG Secure Searchįolder Deleted : C:\ProgramData\AVG Security Toolbarįolder Deleted : C:\ProgramData\Avg_Update_0215tbįolder Deleted : C:\ProgramData\Avg_Update_1214tbįolder Deleted : C:\Program Files (x86)\globalUpdateįolder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Searchįolder Deleted : C:\Users\Ying\AppData\Local\globalUpdateįolder Deleted : C:\Users\Ying\AppData\Local\slimware utilities incįile Deleted : C:\Users\Ying\AppData\Roaming\MSBGįile Deleted : C:\Users\Ying\AppData\Roaming\PXZNROXįile Deleted : C:\Users\Ying\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_st._0.localstorageįile Deleted : C:\Users\Ying\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_st._0.localstorage-journal # Running from : C:\Users\Ying\Downloads\adwcleaner_4.208.exe # AdwCleaner v4.208 - Logfile created at 17:25:18 Later, internet explorer pops up with the message "allow res://ieframe.dll/navcancl.htm?". Then the screen goes black and my desktop loads as usual. I'd also might like to add, every time I boot up my pc a black window with scrolling white text(?) and internet explorer would be the first thing i see. I'll admit i've been using P2P programs but now i know better I did do a registry scan on ccleaner before this and hopefully it doesn't affects anything. Wondering if I'm infected after random windows close by themselves, chrome doesn't launch and Hijackthis & Roguekiller closes and disappears after launching and scanning.
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